Digital Branch Manager Inaccessible

Incident Report for MANTL System Health

Postmortem

MANTL found an isolated infrastructure issue that resulted in the inability to access the Digital Branch Manager. MANTL has added additional alerting and monitoring for this particular issue.

Posted Dec 18, 2020 - 16:21 EST

Resolved

Dear MANTL customer,

We previously sent a notification regarding a service disruption. This issue has now been fully resolved, with service restored. The team will continue to monitor the system and update you as full details are known.

Thanks,
The MANTL Team
Posted Dec 09, 2020 - 17:42 EST

Investigating

We are currently investigating an issue preventing access to the Digital Branch Manager Module. Other functionality remains unaffected.
Posted Dec 09, 2020 - 17:04 EST
This incident affected: Console (Digital Branch Manager Module).